Vouchers | Hoseasons Help Center

Vouchers

I have entered the wrong email address on my voucher order, what do I ...

We can't send email vouchers to any other email addresses except for the one used to purchase them. Check your email add...

How long will the voucher be valid for?

Our email holiday vouchers are valid for 24 months.

Can I use vouchers on both Hoseasons and Cottages.com?

Yes, our email vouchers can be used with any of the brands on our website.

What do I do if my gift voucher doesn't arrive?

Please call us on 0345 268 9785 so we can investigate.

When will the Gift Voucher be emailed?

Gift Vouchers are normally emailed within 15 minutes from making your purchase, but future dates can be selected (these ...

How do I redeem a voucher?

Email vouchers can be redeemed on any of our brands' websites during your booking journey (however, they cannot be used ...

Can I buy multiple vouchers on the same transaction?

Yes, you can add multiple gift vouchers to your basket and make just one payment.

Can I have a voucher sent in the post?

Unfortunately vouchers can only be purchased online at the moment.

Can I get a refund on a voucher?

Unfortunately our email gift vouchers are non-refundable.

Can I redeem multiple vouchers on a booking?

Yes, multiple gift vouchers can be used on one booking.

Contact Us

Opening Hours

Monday to Thursday: 8:00am - 8:00pm
Friday: 8:00am - 8:00pm
Saturday: 9:00am - 5:30pm
Sunday: 9:30am - 5:00pm
Bank Holidays: 9:30am - 5:00pm

OUR LOCATION

Address:

Hoseasons,
Lowestoft,
Suffolk,
NR32 2LW

Telephone:

+44 (0)1502 500505

Monday - Friday: 8:30am - 5:00pm
excluding bank holidays

Fax:

+44 (0)1502 514298

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Hoseasons is a trading name of Vacation Rentals UK. Registered in England and Wales.

Company Registration Number: 00965389. VAT Registration Number: GB 598 22 99 77. Calls may be recorded for training purposes.